What types of cleaning services do you offer?
We offer a wide range of eco-friendly cleaning services, including:
Residential cleaning (regular and deep cleaning)
Office and commercial cleaning
Move-in / Move-out cleaning
Post-construction cleaning
One-time and recurring cleaning services
We proudly serve all areas across Brisbane, from the Gold Coast to the Sunshine Coast.
How do I book a cleaning appointment?
You can book with Eco Focus Cleaning in three easy ways:
Visit our website: www.ecofocuscleaning.com
Call us at 0494 150 300
Email us at Info@ecofocuscleaning.com
We recommend booking at least 24–48 hours in advance.
Do I need to provide cleaning supplies or equipment?
No, our team brings everything needed, including eco-friendly products and professional equipment. If you prefer we use your supplies, just let us know.
Are your cleaners insured and background-checked?
Yes, all of our team members are fully insured, background-checked, and professionally trained to deliver high-quality service you can trust.
Can I request green or eco-friendly cleaning products?
Absolutely! In fact, we only use eco-friendly, non-toxic, biodegradable cleaning products that are safe for your family, pets, and the environment.
What is your cancellation or rescheduling policy?
Please provide at least 24 hours’ notice if you need to cancel or reschedule. Cancellations within 24 hours may incur a small fee to cover scheduling costs.
Do I need to be home during the cleaning?
It’s totally up to you. You can be home if you like, or provide access instructions. Either way, your privacy and property are treated with the utmost care.
How long will the cleaning take? It depends on the size of your property and the type of service:
Small apartments: 1.5 to 2.5 hours
Larger homes or deep cleans: 3 to 5+ hours
We’ll give you an estimate when you book.
What happens if something gets damaged or goes missing?
We are fully insured and take great care in your home or workplace. If anything is accidentally damaged or goes missing, we’ll resolve the issue promptly.
Do you offer recurring cleaning services?
Yes! We offer weekly, bi-weekly, and monthly cleaning services. Recurring clients enjoy discounted rates and flexible scheduling.
How do I pay for the service?
We accept credit/debit cards, bank transfer, and cash. Payment is typically due on the day of service.
Can I customize the cleaning checklist?
Of course! We’re happy to adjust our cleaning services to match your needs. Just let us know what areas you’d like us to focus on—or skip.
Still have questions?
📞 Call us at: 0494 150 300
📧 Email: Info@ecofocuscleaning.com
🌐 Website: www.ecofocuscleaning.com